Terms & Conditions

Your credit/debit card details will be kept for the duration of your hire from Solway Cycle Hire (SCH) to cover a deposit of £250.This information will be destroyed upon return of the bicycle and equipment in a satisfactory condition.

The person signing the Hire Agreement will be held financially liable for any loss or damage to the equipment hired and is fully aware of these terms and conditions.

The hirer hereby warrants and undertakes that he/she will further protect the interests of the bike and/or other equipment by ensuring that the bike is always locked to a fixed object when unattended. Even when locked it is the hirers responsibility to protect the welfare of the bike and/or equipment and not leave unattended for extended periods of time.

The hirer warrants and undertakes that he/she will use the equipment in a safe and responsible manner and that he/she will not operate the bike or permit the bike to be operated whilst unfit through drink or drugs or with blood alcohol concentration above the limit prescribed for the time being by road traffic legislation.

The hirer agrees to pay on demand all fines and court costs including administrative fees for violations of local by-laws and all other legal violations assessed against the bike and hirer during the hire period.

As the hirer, you understand that any cycling activity involves a certain element of risk. You are advised that any person using Solway Cycle Hire equipment does so entirely at their own risk. Solway Cycle Hire does not accept any liability for personal injury, loss or damage to property beyond its legal obligation.

It is the responsibility of the hirer to ensure that the bicycle and/or other equipment is in proper working order before the hire takes place; this includes brakes, steering, tyres, drive shaft including pedals and crash helmets. If any problems are noticed then this should be reported immediately where another bicycle or equipment will be issued.

Helmets are available for every bike hire, we strongly recommend everyone wears a helmet, by signing the helmet disclaimer on the hire agreement form, you and everyone in your group assume full responsibility for any accident, injury or death which should occur because of taking this decision. Children under 16 years old must wear a helmet.
Everyone must declare that they are in good health and that their eyesight is up to a good standard. That you are not suffering from any medical condition or disability which is likely to adversely affect their normal control of the bicycle.

All equipment will only be used in the manner for which it is intended. Bicycles must not be used on the beach, in the sea or immersed in water.
You will not use the bicycle for jumps, or carrying passengers.

Children should always be supervised by an adult. Children aged 16 years and under, when riding, must be accompanied by an adult at all times during the hire period.

Unless previously agreed with Solway Cycle Hire, you will ensure that you will be present for scheduled delivery and collection timeslot as shown on our website and customer information.

Unreturned bicycle penalty charge will be up to £250.

Bike hire cancellations are subject to a cancellation charge which varies depending on the amount of notice given to SCH before the hire date. Please note that the notice period commences at midnight of the day you notify SCH.
Every effort will be made to arrange a date transfer for the hire but in the event of this not being possible the cancellation fee will be applied.
If you notify SCH within 48 hours of the date you are due to hire a bike you will be charged the full hire cost and no money will be refunded.
If you notify SCH between 2 weeks and 48 hours that you wish to cancel there will be a 60% cancellation charge made.
If you notify SCH between 2 to 4 weeks that you wish to cancel there will be a 25% cancellation fee charged.
Cancellations made more than 4 weeks before the hire date will incur an administration fee of £5.

You must sign and return your terms and conditions agreement before hire can commence. We can take a signature upon collection of your bicycle(s).